New Disclaimer

Rob Hyndman had a post yesterday that said: I’m so impressed with the artistry of this disclaimer that I may just have to find a way to work it into the technology contracts I draft.

Rob linked to an amusing but clear rock climbing disclaimer.

I took that as a challenge, and offer below an amended version for technology contracts. I’m sure it can be improved upon (this calls for a wiki).

Read Rob’s post and the rock climbing disclaimer

WARNING
Business is unpredictable and unsafe. The Internet is dangerous. Many blogs have been written about these dangers, and there’s no way we can list them all here. Read the blogs.

The Internet is covered in slippery slopes with loose, slippery and unpredictable footing. The RIAA can make matters worse. Patent trolls are everywhere. You may fall, be spammed or suffer a DOS attack. There are hidden viruses and worms. You could break your computer. There is wild code, which may be vicious, poisonous or carriers of dread malware. These include viruses and worms. E-mail can be poisonous as well. We don’t do anything to protect you from any of this. We do not inspect, supervise or maintain the Internet, blogsphere, ISP’s or other features, natural or otherwise.

Real dangers are present even on the Web. E-commerce is not the mall. It can be, and is, steep, slippery and dangerous. Web features made or enhanced by humans, such as firewalls and spam filters (if any) can break, collapse, or otherwise fail catastrophically at any time. We don’t promise to inspect, supervise or maintain them in any way. They may be negligently constructed or repaired. The web is unsafe, period. Live with it or stay away.

Stay on trusted sites whenever possible. The terrain, in addition to being dangerous, is surprisingly complex. You may get lost. Carry food, water and an APU at all times.

Ads for things you don’t want and other objectionable content can arrive from nowhere. This can happen naturally, or be caused by people around you that are being used as bots. Spam and disgusting images of all sizes, including huge images, can arrive, or pop-up with no warning. Use of spam filters is advised for anyone approaching the Internet. They can be purchased or rented from us. They won’t save you if you get hit by something big or on a port you left open. A whole DOS attack might collapse on you and squash you like a bug. Don’t think it can’t happen.

Public opinion can be dangerous, regardless of the forecast. Be prepared with extra damage control, including press releases. Ticking off the blogsphere can kill you. The Streisand effect can turn a simple nastygram into a deathtrap.

If you make hasty comments about those in high places (making unsupported comments that reduce the image of a person, often posted quickly and without thinking) without proper thought and, or allow your employees to do so, you are making a terrible mistake. Even if you know what you’re doing, lots of things can go wrong and you may be sued for libel. It happens all the time.

We do not provide rangers or security personnel. The other people on the web, including other visitors, our employees, agents, and guests, and anyone else who might sneak in, may be stupid, reckless, or otherwise dangerous. They may be mentally ill, criminally insane, drunk, using illegal drugs and/or armed with deadly malware and ready to use them. We aren’t necessarily going to do anything about it. We refuse to take responsibility.

If you surf at work, you may become pre-occupied with it. This is true whether you are experienced or not, trained or not, equipped or not, though training and equipment may help. It’s a fact, surfing at work is extremely dangerous. If you don’t like it, surf at home. You really shouldn’t be doing it anyway. We do not provide supervision or instruction. We are not responsible for, and do not track how much time you surf at work (although we could if we wanted to.) As far as we know, your employer may find out and send you plunging to unemployment. There are countless tons of loose management staff ready to be dislodged and fall on you or someone else. There are any number of extremely and unusually dangerous conditions existing on and around the Web, and elsewhere on the Internet. We may or may not know about any specific hazard, but even if we do, don’t expect us to try to warn you. You’re on your own.

Rescue services are not provided by us, and may not be available quickly or at all. Local computer geeks may not be equipped for or trained in hard drive recovery. If you are lucky enough to have somebody try to get rid of a virus or find that deleted file, they may be incompetent or worse. This includes your local computer store. We assume no responsibility. Also, if you decide to participate in a rescue of some other unfortunate, that’s your choice. Don’t do it unless you are willing to assume all risks.

By entering our site, you are agreeing that we owe you no duty of care or any other duty. We promise you nothing. We do not and will not even try to keep the premises safe for any purpose. The premises are not safe for any purpose. This is no joke. We won’t even try to warn you about any dangerous or hazardous condition, whether we know about it or not. If we do decide to warn you about something, that doesn’t mean we will try to warn you about anything else. If we do make an effort to fix an unsafe condition, we may not try to correct any others, and we may make matters worse! We and our employees or agents may do things that are unwise and dangerous. Sorry, we’re not responsible. We may give you bad advice. Don’t listen to us. In short, ENTER AND USE THIS SITE AT YOUR OWN RISK. And have fun!

Whois privacy

Circle ID has a post that refers to a Wall Street Journal article on Whois privacy. ICAAN and CIRA are now trying to figure out how to deal with this issue.

Now, one can do a whois inquiry and find out the name and contact information for the owner of any domain name. That has raised privacy concerns. Some feel that information should not be made public.

Even though I support privacy principles in general, and advise clients on privacy issues, I disagree with a total ban on the ability to find that information.

First, privacy concepts apply to individuals, not corporations or other other non-human entities. So at the most any publication ban should be only for individuals that own domains.

Second, I have a real problem if I as a lawyer can’t look up the owners of domain names. It is often necessary to know who a site owner is to deal with situations where a site has, for example, violated trade-mark or copyright or has defamed a client. Or a client may simply want to contact a domain owner to see if they are interested in selling a site.

The Wall Street Journal article mentions how the Red Cross used whois information to shut down sites that were fraudulently trying to collect money for Katrina victims.

Read the CircleID post

Websites must be updated

DAVID CANTON – For the London Free Press – April 9, 2005

Read this on Canoe

Having a website is a critical marketing strategy for any business, whether big or small.

Creating a website is not, however, a one-time exercise that can then be forgotten, as shown by a recent New Zealand court decision in which a restaurant operator was fined for misleading advertising due to neglecting to keep the website up to date.

In this case, the restaurant’s website posted out-of-date menus and prices. Many of the dishes listed on the menu were not actually available for order and for other dishes the prices had increased substantially from those posted on the Internet.

Continue reading