5 traps for lawmakers

Today’s Slaw post.

I heard Josh Linkner speak yesterday at a TechAlliance event.  He talked about 5 growth traps for business, and as I reflect upon his message, his 5 traps are things that lawmakers fall into constantly.

  1. The over correct.  Going overboard to correct problems.
  2. The money trap. Throwing money at problems rather than creativity.
  3. Religion over science.  Vision is important, but you can’t ignore the data.
  4. Complexity.  Using your own technical language rather than making it simple .
  5. Gorging.  Trying to do too many things and not knowing when to say no.

http://harrisonpensa.com/lawyers/david-canton

Cloud storage, privacy, and Megaupload

Today’s Slaw post:

The ongoing Megaupload case is a controversial lightning rod case for issues on cloud storage, privacy and copyright.  Megaupload basically ran a file storage and viewing service.  The US Department of justice shut them down, seized assets, and launched criminal prosecutions alleging that it is an organization dedicated to copyright infringement. 

Ben Schorr mentioned the case on Slaw recently, starting with the comment that “One thing has become clear in the last few months: Hollywood has declared war on the Internet.”  

Wikipedia summarizes the situation well, and points out that:

Techdirt argued that while the founder of Megaupload had a significant history of “flouting the law”, evidence had potentially been taken out of context or misrepresented and could “come back to haunt other online services who are providing perfectly legitimate services”.[81] Eric Goldman, a professor of law at Santa Clara University, described the Megaupload case as “a depressing display of abuse of government authority”. He pointed out that criminal copyright infringement requires that willful infringement has taken place, and that taking Megaupload offline had produced the “deeply unconstitutional effect” of denying legitimate users access to their data.[5]

Concerns include the arbitrary way the site was shut down, leaving the files of legitimate users stranded.  Also the possible over-reaching effect on legitimate cloud storage sites and file sharing.

The fight has come to Canada as well.  US prosecutors asked the Canadian AG to obtain a court order to send mirror imaged copies of 32 servers in Canada to US prosecutors.  The Ontario Superior Court of Justice refused to give the order based on the notion that the request was overly broad, and encouraged counsel to try to agree on the scope of material that would be relevant.

I find it interesting that the same Department of Justice that has been unrelenting and perhaps over reaching in the Megaupload case, is, according the the CIO blog:

giving a qualified endorsement of an update to a 1986 privacy law that leading cloud-service providers, public-interest groups and others argue is woefully out of step with the current methods of sending and storing communications.

In testimony before a House subcommittee on Tuesday, Elana Tyrangiel, acting assistant attorney general at the DoJ’s Office of Legal Policy, affirmed the Obama administration’s support for an overhaul of the Electronic Communications Privacy Act (ECPA) to provide stronger privacy protections for Webmail, documents stored online and other cloud services.

Cloud storage can be a useful tool – but be careful what you put there, use services with a good reputation, and keep duplicates elsewhere.  If your data is sensitive, consider your own encryption so no one else can see the contents.

Google Glass – The Creepy Intrusive Privacy Perspective

Today’s Slaw post

Google Glass is a cool concept.  The thought of having a real-time augmented reality display brings interesting possibilities.  In addition to possible courtroom use, take a look at 10 Compelling Ways People Plan To Use Google Glass, and 11 Kickass Ways Normal People Will Use Google Glass.   Possibilities include surgery, education, gaming, and navigation.

One of the hurdles to adoption is the practical aspect of whether people will want to wear them.  Especially those who have gone to great length and expense to not to have to wear glasses in the first place.  And when having a conversation when using them, is your interaction with the glasses going to be unsettling to the person you are talking to? How long will it take before people who walk around with them won’t be looked on as being weird?

One aspect to ponder is the creepy intrusive privacy perspective, which is discussed in this article entitled Google Glass: Our Lives Are Not Reality TV which refers to this article entitled The Google Glass feature no one is talking about.   The issue is that the more of these there are around, the more likely each one of us is going to be captured on the video they take whether we like it or not.  We will have no idea when we are being recorded.  And unlike security video which is kept locally for only short periods of time (at least that’s what is supposed to happen), that video could end up anywhere. What happens to all that video, especially if much of it gets stored back in a mothership somewhere?  Who can get access to it? It conjures thoughts of surveillance states and surveillance societies where privacy is eroded even further.

So what do readers think?  Is this issue being overstated?  Is there something we can do about it? Are we headed to a place where we have and are incrementally losing every last bit of privacy?

Social Media & Public Opinion

Today’s Slaw post:

Social media is often touted as an important influencer on public opinion and political causes.  The Pew Research Centre just released an interesting survey called  Twitter Reaction to Events Often at Odds with Overall Public Opinion.

From the report:

At times the Twitter conversation is more liberal than survey responses, while at other times it is more conservative. Often it is the overall negativity that stands out. Much of the difference may have to do with both the narrow sliver of the public represented on Twitter as well as who among that slice chose to take part in any one conversation.

So why is the twitter conversation often inconsistent?  The report cites a number of reasons.

  • Those who get news on twitter – and particularly those who tweet news – are very different demographically from the public
  • The overall reach of twitter is modest – just 13% of adults said they ever use Twitter
  • Twitter users are considerably younger than the general public
  • The twitter audience is broader than the sample of a traditional national survey. People under 18 participate in twitter, while national surveys are limited to adults 18 and older. Similarly, twitter conversations also may include those living anywhere in the world.
  • Twitter users who choose to share their views on events vary with the topics in the news. Those who tweeted about the California same-sex marriage ruling were likely not the same group as those who tweeted about Obama’s inaugural or Romney’s selection of Paul Ryan.

Social media in general, and twitter in particular definitely influence public opinion and decision makers.  But on any given topic it can’t be relied upon as a reflection of public opinion.

http://harrisonpensa.com/lawyers/david-canton/

 

Mobile World Congress under way – phablet anyone?

Today’s Slaw post:

The wireless industry has a trade show this time each year in Barcelona.  Cellphone manufacturers announce their newest tech at the show. 

Phablets are a big trend.  Several are included in this CNET slideshow of phones that were introduced.  Phablets are smartphones with screens between 5 and 7 inches that are half way between a phone and tablet.  So think of them as either smartphones with huge screens – or small tablets that can make phone calls.

Many people ridicule phablets by saying that you would look stupid holding it up to your ear to make a phone call.  But the reality is that (a) a significant number of smartphone users don’t use them for voice much, and (b) it is easy to use them as a speaker phone or a Bluetooth or wired headset if you want to make a call.  There may indeed be a significant market for phablets for those who don’t want to carry around both a full size tablet and a smartphone.

This year included the announcement of new  operating systems.  With the hold that Apple, Android, Blackberry and Microsoft have on phone OS’s, that may be a tough sell.

 http://harrisonpensa.com/lawyers/david-canton/

How not to demo your product to a law firm

Today’s Slaw post:

I was involved recently in a demo of a product that a vendor was trying to sell to our firm.  I won’t identify the product or vendor, because this is not about the product itself.  The vendor did two things that did more harm than good.

The first problem was the vendor’s approach.  They were quite proud of the product, and launched directly into its advanced and cutting edge features.  But they ignored the basics.  So anyone observing the demo who was skeptical of the product in the first place, or not comfortable with change, or felt the cutting edge features were not necessary would be turned off right from the start.

A much more effective approach would have been to start with: “Our product has some advanced features that can make your practice easier and more efficient, but let’s start with the basic functions to show how easy it is to use every day.” 

The second problem was that the demo was done in part by a person who used their computer to remotely control a second computer that contained the software being demoed.  That technology works, but is never as efficient as using the computer directly.  So delays and glitches caused by the remote aspect are perceived to be problems with the product.

Blackberry fans rejoice

Todays’ Slaw post

As you are no doubt aware,  RIM Blackberry finally brought its new operating system and a new phone to market this week.  The first phone, the Z10 does not have a keyboard – a first for Blackberry. 

So will this save Blackberry?  My take on early reviews is that Blackberry fans will like the new phones, and they will probably result in fewer people trading for iPhones, Android phones or Windows phones when their Blackberry terms expire.  But it probably won’t result in a mass of people giving up their iPhones, Android phones or Windows phones for a Blackberry.

The practical reality is that all 4 of these smartphone platforms are good products.  Phone buyers tend to be passionate about their brands, and often somewhat irrational in their decision making.  The best phone always doesn’t win. For example, the new Windows phones are very highly rated but don’t seem to get the attention they deserve.  Some people make a big deal about the number of available apps for particular types – but the real issue is whether the right apps are available to suit your needs. 

For Blackberry’s sake, I hope this does mark a turnaround.

For the record, I have an Android phone, an iPad, and use Windows systems both at work and at home.

Is a smartwatch in your future?

My latest Slaw post:

Many people don’t bother wearing watches any more because its so easy to check the time on our phones.  But that may change as watches move from just telling time to being a display device that works with our phones.  A Datamation article entitled 5 Tech Trends That Will Bring Back the Wristwatch explains why.

The 5 trends:

  • Multi-screen functionality where devices work together
  • Wearable computing
  • Voice interaction
  • eInk displays that are thin and consume very little power
  • Bluetooth 4.0 that consumes very little power

See, for example, the Pebble watch, a Kickstarter project that is now shipping.  I’ll take a black one, please.

Facebook Graph Search

Today’s Slaw post:

Facebook just announced a new search tool called Graph Search that is now in beta for a limited number of users.  It allows users to search based on information about their friends.  A search, for example, for a restaurant will return results based on the likes and interests of the searcher’s friends.

It seems that Facebook is respecting user privacy settings, and basing the search only on what users have chosen to make public.  But then again consent is all about context, and users may not have thought about such a feature when considering their privacy settings.

Facebook’s announcement has a section on privacy.  If you want more detail CNET has a good article talking about things that the search will look at (such as shared data from apps and tagged photos) and things that we should look at to make sure we are still comfortable with our settings in light of the search tool.

http://harrisonpensa.com/lawyers/david-canton/

CES this week

Today’s Slaw post:

The Annual Consumer Electronics Show is underway in Las Vegas.  Despite some commentary that the show is old or outdated, it occupies floor space equivalent to 393 basketball courts and attracts 150,000 people. 

The tech press, such as CNET, is of course there in droves. 

Some of the interesting things so far include:

Laptops that convert, flip, slide roll, …

Next generation Intel chips that boost ultrabook performance and battery life

Massive 4K (very high resolution) TVs

Flexible screens

Internet of Things gadget makers announced the creation of the Internet of Things Consortium to promote their emerging industry and discuss best practices.

Continued movement towards the smart home and smart TV

3D printers

A 1 TB flashdrive