I wrote an article for the Canadian Privacy Law Review discussing the Federal Privacy Commissioner’s recent “Incident Summary” on the CIBC junkyard fax matter. This was widely reported in the press. The CIBC inadvertently sent faxes containing personal information to the wrong fax number on an ongoing basis.

The article sumarizes the facts and the Commissioner’s decision, contains some thoughts from the Commissioner in response to questions I posed, and most importantly, some lessons learned.

Read the Canadian Privacy Law Review article
Read the Privacy Commissioner’s Incident Summary